Thank you for shopping at My Digit Pulse. We hope you are delighted with your purchase. However, if you are not entirely satisfied with your purchase of digital products, we’re here to help.
Refunds
Due to the nature of digital products, we generally do not offer refunds once the product has been downloaded or accessed. However, if you experience technical difficulties with your purchase or if you are dissatisfied with the product for any reason, please contact us within 7 days of your purchase, and we will do our best to resolve the issue.
Contact Us
To request a refund or for assistance with any issues related to your purchase, please contact us at [email protected] with your order details and a description of the problem. Our customer service team will review your request and respond as soon as possible.
Exceptions
In certain circumstances, we may make exceptions to our refund policy for extenuating circumstances, such as fraudulent transactions or unauthorized purchases. We reserve the right to refuse refunds in such cases.
Cancellation of Subscription Services
If you have purchased a subscription service from us, you may cancel your subscription at any time. Upon cancellation, you will continue to have access to the subscription service until the end of the current billing period, but you will not be charged for any subsequent billing cycles.
Contact Us
If you have any questions or concerns about our refunds and returns policy, please contact us at [email protected].